Shipping Methods

WE SHIP TUESDAY AND FRIDAY.

Please notice: Our warehouse and office is closed from Saturday to incl. Monday. All EU orders will leave our warehouse on the following Tuesday.

To ensure safe and efficient delivery, Volta may choose the most appropriate shipping method for your order. In some instances, this could lead to extended delivery times and we will inform you accordingly.

We ship with Austrian Postal Service, DPD and Dachser.

Volta reserves the right to cancel and fully refund orders with free shipping if the delivery costs are significantly higher than average.

PLEASE NOTICE: If you give the carrier a drop off permission, Voltas liability for the parcel ends and Volta is not able to take care about loss or damage of your order!

VIENNA CALLING – FROM OUR HEARTS – FREE SHIPPING ON ALL ORDERS!

STANDARD FLATRATE

AUSTRIA: € 5,- / FREE SHIPPING > € 50,-

GERMANY: € 10,- / FREE SHIPPING > € 100,-

EU: € 15,- / FREE SHIPPING > € 150,-

The standard Flatrate includes not only all Home Objects and Self Care, but also small furniture like Stools and Chairs!

LIGHTS FLATRATE

AUSTRIA: € 35,- / FREE SHIPPING > € 100,-

GERMANY: € 35,- / FREE SHIPPING > € 200,-

EU: € 35,00 / FREE SHIPPING > € 300,-

Please notice that we are not able to ship our lights outside the EU at the momens!

LARGE FURNITURE (+ DELICATE OBJECTS) FLATRATE

AUSTRIA: € 90,00
FREE SHIPPING for orders > € 500,-

GERMANY: € 90,00
FREE SHIPPING for orders > € 1000,-

EU: € 160,00

This Flatrate includes Furniture like Benches, Tables, Libraries, Daybeds and also delicate Objects like Mirrors.

PLEASE NOTICE: Free Shipping is not available for SALE Products!

INTERNATIONAL SHIPPING

Volta offers international shipping. If you’re unable to complete checkout due to regional restrictions, please don’t hesitate to get in touch — we’ll do our best to find a suitable shipping solution for you.

UNITED KINGDOM, NORWAY, SWITZERLAND, LUXEMBOURG, LIECHTENSTEIN, CYPRUS, MALTA

Standard Flatrate: € 35,-

Lights: We are not able to ship our lights outside the EU at the moment.

Large Furniture: € 250,-

For Extra heavy furniture, such as large solid wood tables, large library walls…, an extra delivery charge may apply if costs exceed the standard rate. Our team will contact you by e-mail once the order has been reviewed with an additional offer.

(USA on hold), JAPAN

Standard Flatrate: € 60,-

Lights: We are not able to ship our lights outside the EU at the moment.

Large Furniture: We send an individual offer!

PARCEL SHOP PICK UP

If you wish to have your order delivered to a parcel shop, please ensure that the name and address of the parcel shop are correctly entered in the shipping address fields.
Volta does not accept liability for opening hours, incorrect addresses, or lost parcels.
It is not possible for us to redirect a parcel to a parcel shop once the order has been placed.

SHIPPING IN DETAILS BY DESTINATION:

DESTINATION:

VIENNA

AUSTRIA

GERMANY

BELGIUM

BULGARIA

CROATIA

CZECH REPUBLIC

DENMARK

ESTONIA

FINLAND

SWEDEN

SPAIN

SLOVENIA

SLOVAKIA

ROMANIA

PORTUGAL

POLAND

NETHERLANDS

LITHUANIA

LATVIA

ITALY

IRELAND

HUNGARY

GREECE

FRANCE

UNITED KINGDOM (UK)

NORWAY

SWITZERLAND

LUXEMBOURG

LIECHTENSTEIN

MALTA

UNITED STATES (US)

JAPAN

OTHER INTERNATIONAL SHIPPING

FLAT RATE:

€ 0,00

€ 5,00 / FREE SHIPPING for orders > € 50,00

€ 10,00 / FREE SHIPPING for orders > € 100,00

€ 15,00 / FREE SHIPPING for orders > € 150,00

€ 35,00

Shipping on hold!

€ 60,00

BY REQUEST: CONTACT: order@voltavienna.com

LIGHTS FLATRATE:

€ 0,00

€ 35,00 / FREE SHIPPING > € 100,00

€ 35,00 / FREE SHIPPING > € 200,00

€ 35,00 / FREE SHIPPING > € 300,00

No shipping outside the EU, sorry!

LARGE FURNITURE FLATRATE:

€ 0,00

€ 90,00 / FREE SHIPPING > € 500,00

€ 90,00 / FREE SHIPPING > € 1000,00

€ 160,00

Individual offer: order@voltavienna.com

Shipping on hold!

Individual offer: order@voltavienna.com

ESTIMATED TIMELINES

Please be aware that the delivery timelines mentioned refer exclusively to items currently in stock. Different shipping estimates apply to custom-made or pre-order products, as outlined on each item’s page. We cannot guarantee that every product listed on voltavienna.com is available at the moment of purchase. Should any item in your order be unavailable, we will reach out to you via phone or email.

Processing times for all orders range from 1 to 4 business days, this does not include the shipping durations indicated below. The provided estimates are approximate and may vary, especially in cases involving oversized or special items, which can extend delivery times.

All mentioned durations refer to business days only, excluding weekends and public holidays.

The shipping timelines below represent standard delivery expectations; however, orders shipped on pallets or in larger volumes may require additional time.

AUSTRIA: 1-2 days
GERMANY: 2-4 days
EU: 3-5 days

UK, NORWAY, SWITZERLAND, LUXEMBOURG, LIECHTENSTEIN, CYPRUS: 4-7 days
We are not responsible for additional customs delays, storage, or charges resulting from unpaid duties.

USA, JAPAN: 7-10 days
We are not responsible for additional customs delays, storage, or charges resulting from unpaid duties.

ORDER PROCESS

Once your order has been successfully placed, Volta will send you a confirmation email. As soon as your items have been dispatched, you will receive a separate email containing tracking details. Orders are shipped once all items are available.

Please double-check your delivery address, contact information, and selected products before finalizing your order. Once a parcel is on its way, we’re unable to redirect it or modify its contents.

TAXES AND DUTIES

If you’re ordering from within the EU, applicable VAT will be included in your total at checkout.

For international customers outside the EU, local VAT, import taxes, or customs duties may apply upon delivery. Volta ships using the DDU (Delivered Duty Unpaid) method, meaning such fees are not collected at checkout. These charges must be paid by the customer prior to delivery. We are not responsible for additional customs delays, storage, or charges resulting from unpaid duties.
For more informations, please consult your country’s customs authority.

B2B CUSTOMERS / INTRA-COMMUNITY SUPPLY OF GOODS

B2B customers who require tax-free invoicing must apply a VAT ID at Checkout in both, shipping and invoice address fields before placing an order. We are unable to adjust invoices or tax rates once a purchase has been made. (Intra-Community supply of goods is not working for a shipping within Austria)

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Outdoor

Seating

Storage

Tables

Bedding

Mirrors / Decoration

Frama Rivet Series

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Skincare / Scents

Towels and Bath sheets

Supply and Accessories

Candles and Incenses

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ALL

WE SHIP TUESDAY AND FRIDAY.

VIENNA CALLING – FROM OUR HEARTS – FREE SHIPPING ON ALL ORDERS!

STANDARD FLATRATE

LIGHTS FLATRATE

LARGE FURNITURE (+ DELICATE OBJECTS) FLATRATE

INTERNATIONAL SHIPPING

UNITED KINGDOM, NORWAY, SWITZERLAND, LUXEMBOURG, LIECHTENSTEIN, CYPRUS, MALTA

Standard Flatrate: € 35,-

Lights: We are not able to ship our lights outside the EU at the moment.

Large Furniture: € 250,-

(USA on hold), JAPAN

Standard Flatrate: € 60,-

Lights: We are not able to ship our lights outside the EU at the moment.

Large Furniture: We send an individual offer!

PARCEL SHOP PICK UP

SHIPPING IN DETAILS BY DESTINATION:

ESTIMATED TIMELINES

ORDER PROCESS

TAXES AND DUTIES

B2B CUSTOMERS / INTRA-COMMUNITY SUPPLY OF GOODS

PLEASE NOTICE: FREE SHIPPING IS NOT AVAILABLE FOR SALE PRODUCTS!

SEE ALL

SEE ALL

WE SHIP TUESDAY AND FRIDAY.

VIENNA CALLING – FROM OUR HEARTS – FREE SHIPPING ON ALL ORDERS!

STANDARD FLATRATE

LIGHTS FLATRATE

LARGE FURNITURE (+ DELICATE OBJECTS) FLATRATE

INTERNATIONAL SHIPPING

UNITED KINGDOM, NORWAY, SWITZERLAND, LUXEMBOURG, LIECHTENSTEIN, CYPRUS, MALTA

Standard Flatrate: € 35,-

Lights: We are not able to ship our lights outside the EU at the moment.

Large Furniture: € 250,-

(USA on hold), JAPAN

Standard Flatrate: € 60,-

Lights: We are not able to ship our lights outside the EU at the moment.

Large Furniture: We send an individual offer!

PARCEL SHOP PICK UP

SHIPPING IN DETAILS BY DESTINATION:

ESTIMATED TIMELINES

ORDER PROCESS

TAXES AND DUTIES

B2B CUSTOMERS / INTRA-COMMUNITY SUPPLY OF GOODS

PLEASE NOTICE: FREE SHIPPING IS NOT AVAILABLE FOR SALE PRODUCTS!

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